How Do I?
- Get help for the things I need?
Emergency Support Services (ESS) – As of January 15, 2024, ESS services have been transitioned to provincial agencies and non-profit supports. If you have questions, email the Shuswap Emergency Program at sep@csrd.bc.ca or call 250-833-3360.
The North Shuswap Disaster Relief Society has been set up with the goal of connecting those in need with funds and services to help. The society is working with the Shuswap Community Foundation to provide support to those residents most in need. Visit nsdisasterrelief.ca for more information or email info@nsdisasterrelief.ca
- Start the rebuilding process?
Contact the CSRD Planning and Building departments. Get the facts first. Moving forward with any development project will be much easier if you understand the process and the timeline.
- Email: plan@csrd.bc.ca OR buildingpermit@csrd.bc.ca
- Phone: 250-832-8194
- In-person: CSRD office at 555 Harbourfront Drive NE, Salmon Arm, 9 AM to 4 PM, Monday to Friday (excluding statutory holidays).
- Look through the CSRD website for planning information.
What you need to know before contacting us:
- The location of the property, including the address, legal description, or nine-digit Parcel Identifier (PID) Number.
- Ideas about what you would like to do or build on your property.
- Donate money or items?
The Shuswap Community Foundation has set up an Emergency Response Fund to assist residents affected by the Bush Creek East wildfire. Individuals and other organizations that would like to contribute can do so at www.shuswapfoundation.ca, or in person at any Salmon Arm Savings and Credit Union (SASCU) location. Visit www.sascu.com for more.
Where can I donate other items?
Reach out to local thrift stores, churches or other non-profit groups to see if your item can be donated.- Remove debris and burned items?
Always check with your insurance provider first regarding disposal of solid waste related to wildfires. Insurance may cover costs of removal and disposal.
- Disposal Fees
- Fire Damaged Material Cleanup Tips
- Fire-Damaged Vehicle Disposal Tips
- BC Guidance for Riparian Areas Clean Up
Find more information on the Debris and Waste Disposal section on the Home page.
- Start an insurance claim?
If you know who your insurance representative is, contact them as soon as it is safe to do so. Otherwise, call your insurance company. Contact your insurance company to find out what is covered and what is not covered under your policy.
For more information
Insurance Bureau of Canada: Wildfire Information
Website – https://ibc.ca”
Email: askIBCwest@ibc.ca
Call 1-844-227-5422
ICBC
Website – https://icbc.ca”
Call 1-800-950-1498
