How Do I?
- Get help for the things I need?
The Resiliency Centre located at the Prestige Harbourfront Resort in Salmon Arm closed on November 16, 2023.
Services will continue for affected residents. Educated case workers can help residents assess their needs and access various programs and services.
Case workers will be available by appointment only for in-person meetings or virtually by phone.
Individuals are requested to call 250-833-3400 or email CaseWorker@recovershuswap.ca and leave their name, contact information and a short message. A case worker will return their call within 48-hours.
- Start the rebuilding process?
Contact the CSRD Planning and Building departments. Get the facts first. Moving forward with any development project will be much easier if you understand the process and the timeline.
- Email: plan@csrd.bc.ca OR buildingpermit@csrd.bc.ca
- Phone: 250-832-8194
- In-person: CSRD office at 555 Harbourfront Drive NE, Salmon Arm, 9 AM to 4 PM, Monday to Friday (excluding statutory holidays).
- Look through the CSRD website for planning information.
What you need to know before contacting us:
- The location of the property, including the address, legal description, or nine-digit Parcel Identifier (PID) Number.
- Ideas about what you would like to do or build on your property.
- Donate money or items?
Contact the CSRD Emergency Operations Centre donation line at 250-833-3396 for the current list of local organizations collecting items such as clothing, baby food and toiletries. For larger items, please email eocdonations@csrd.bc.ca with a description of the items, where you are located and how you would like to be contacted.
The Shuswap Community Foundation has set up an Emergency Response Fund to assist residents affected by the Bush Creek East wildfire. Individuals and other organizations that would like to contribute can do so at www.shuswapfoundation.ca, or in person at any Salmon Arm Savings and Credit Union (SASCU) location. Visit www.sascu.com for more.
- Remove debris and burned items?
Always check with your insurance provider first regarding disposal of solid waste related to wildfires. Insurance may cover costs of removal and disposal.
Find more information on the Debris and Waste Disposal section on the Home page.
- Start an insurance claim?
If you know who your insurance representative is, contact them as soon as it is safe to do so. Otherwise, call your insurance company. Contact your insurance company to find out what is covered and what is not covered under your policy.
For more information
Insurance Bureau of Canada: Wildfire Information
Website – https://ibc.ca”
Email: askIBCwest@ibc.ca
Call 1-844-227-5422
ICBC
Website – https://icbc.ca”
Call 1-800-950-1498
